We are Soul Candy, UTR: 5178390555  

These terms of service (the "Terms") govern your use of our website located at www.soulcandylondon.com (the "Site").  By accessing or using the Site, you agree to be bound by these Terms.  You should print a copy of these Terms for future reference. 

These Terms, and any contract between us, are only in the English language.

At Soul Candy, we are committed to providing you with terms which are simple, transparent, easy to understand and which are fair to you. Your statutory rights are not affected by anything contained in these Terms.  For more information on your legal rights, contact your local Trading Standards Office or Citizens Advice Bureau or any equivalent organisation in your country (if any). 

Throughout the site, the terms “we”, “us” and “our” refer to Soul Candy, while the terms "you"/"your"/"customer" means the customer acting as a consumer.

Soul Candy offers this Site, including all information, tools and services available from this Site to you, the user, conditional upon your acceptance of all terms, conditions, policies and notices stated here. 

Use of the Site

The Site is intended for use by all visitors who want to interact with Soul Candy.  By using the Site, you represent and warrant that you are a customer or potential customer of Soul Candy.  You may use the Site to obtain information about our products and services, communicate with us, and arrange to purchase products from our store.  You may not use the Site for any other purpose, including for any commercial purpose, without our prior written consent.

Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Soul Candy or its licensors and is protected by UK and international copyright laws.  You may not copy, reproduce, distribute, or create derivative works of the content without our prior written consent.

Third-Party Links

Certain content, products and services available via our Site may include materials from third parties.   Third-party links on this Site may direct you to third-party websites that are not affiliated with us.  We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. 

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction.  Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Errors, Inaccuracies and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions at any time without prior notice.

We undertake no obligation to update, amend or clarify information in the Site or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied to the Site or on any related website, should be taken to indicate that all information on the Service or on any related website has been modified or updated. 

 

Indemnification

You agree to indemnify, defend and hold harmless Soul Candy and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. 

Disclaimer of Warranties

The Site and its content are provided "as is" without warranty of any kind, either express or implied, including without limitation any warranty for information, services, uninterrupted access, or products provided through or in connection with the Site, including without limitation the software licensed to you and the results obtained through the site.  Specifically, we disclaim any and all warranties, including without limitation: 1) any warranties concerning the availability, accuracy, usefulness, or content of information, products or services and 2) any warranties of title, warranty of non-infringement, warranties of merchantability or fitness for a particular purpose.

Limitation of Liability

In no event shall Soul Candy or its affiliates, employees, agents, licensors, or suppliers be liable for any direct, indirect, incidental, consequential, special, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with the site or these terms of service.

Events Outside Our Control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control.  

An Event Outside Our Control is defined below:

An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation: strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, severe weather conditions, flood, earthquake, subsidence, epidemic, pandemic or other natural disaster, adverse weather conditions, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. 

Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales and you agree to submit to the non-exclusive jurisdiction of the English Courts. 

Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. 

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our Site.  It is your responsibility to check our Site periodically for changes.  Your continued use of or access to our Site following the posting of any changes to these Terms of Service constitutes acceptance of those changes. 

Contacting Us 

If you have questions about the Terms of Service, or if you have to contact us for any reason, you can contact us by sending an email to: info@soulcandylondon.com.  

Thank you for visiting Soul Candy!

Last Updated: 1 April 2023